Reactive Callouts

On a daily basis our service team, deal with all types of emergency break downs, anything from a single hob ring to a large food storage unit.

Our office will allocate the call to a trained engineer, who will attend site and carry out the repair. All our engineers hold the relevant Gas Safe, Electrical and Refrigerant handling qualifications, and attend regular manufacturer’s product training courses.

All our service vehicles carry an extensive range of spare parts, and wherever possible we aim to provide a ‘first visit fix’. If for any reason this is not achieved we have accounts with all the major spares suppliers and we will source the parts as quickly and efficiently as possible.

After each repair, a work sheet will be handed to site, explaining what repairs have been carried out and any further recommendations the engineer may have.